Shipping policy

Shipping & Delivery 
    1. Before you finalise an Order, you will be provided with a selection of delivery options and methods to choose from regarding your Order. 
    2. We may provide you with estimated delivery times and dates regarding your finalised Order. These are indicative times and dates only. 
    3. We take reasonable steps to ensure that your Order is delivered promptly. However, upon dispatch, and to the extent permitted by law, we will not be liable for, and we accept no responsibility for, any loss or damage to your Order, its packaging or as otherwise incurred by any person whether during dispatch, shipment, delivery or once your Order has been delivered. We have no control over our courier. We are not liable or responsible for delays where the delay is outside of our reasonable control or foresight, including (but not limited to) any delay caused by an incorrect delivery address being provided to us.
    4. Any non-delivery of goods or an Order must be reported to us as soon as possible.
    5. Insurance may be available at an extra cost on all delivery services. We will not cover any loss of goods that are not insured. 
    6. Order is the value of AUD 1,000.00 or more, including if multiple Orders are dispatched simultaneously and arrive in Australia at or around the same time, you may be liable for GST, customs duty clearance charges.
    7. Where we are required to import goods on your behalf, you will be held responsible for the importation tax and duty and shipping cost.
    8. Unless requested otherwise by you before placing an Order, all standard Orders in Australia are sent by our preferred carrier without insurance or tracking to the shipping address provided by you.
    9. Title in the goods does not pass to you until payment has been received. The risk of loss or damage to the goods passes to you upon dispatch of your goods.
    10. We are not liable for any Order delivered to an incorrect address, left unattended at the delivery address, indicated as having been delivered to the address with the Order lost or damaged, or as otherwise mishandled by our carrier. You agree to accept full risk for your Order and its delivery upon dispatch.
    11. We may provide you with a feature or function that allows you to track your Order and its delivery to your shipping address. However, we are under no obligation to provide this tracking service. If we do, this will be told or shown to you on our Website. 
    12. All customs duties, import fees or taxes and other similar taxes, including GST where applicable, are your responsibility and may be imposed on your purchase or importation of the goods. 
    13. Orders can be delivered internationally provided that accurate and correct international shipping address details are provided to us by you, and we have confirmed with you that we can deliver the goods to that international shipping address. If we cannot deliver any goods or any Orders to the international shipping address, we will notify you.
    14. Unless requested otherwise by you before placing an Order, any standard international Orders are sent by our preferred carrier without insurance. Goods tracking is not available for international deliveries. 
    15. Delivery to countries outside Australia can take up to ninety (90) working days to arrive, depending on the region.
    16. If international shipping is offered to you, the application of the United Nations Convention on Contracts for the International Sale of Goods (the Vienna Convention) to these Terms and Conditions (under any law relevant to these Terms and Conditions) is excluded.